Bow Valley Parkway Vacations from $1,032

The management was misleading. We asked for a paid parking space for security reasons. We received a key for entry into the parking garage. There was no indication that we did not receive a parking space. Very poor communication and all communication is through delayed messaging. If we had known they couldn't provide secure parking, we would have cancelled the reservation. I think they deliberately did not tell us about the lack of parking for this very reason. This area of the city has open drinking, prostitution and drug dealing. These were all observed as we drove around trying to find parking. We had to resort to parking in a surface lot with limited lighting and no security.

The elevator close to our unit is not working so we have to walk/ carry our luggage’s from the opposite of number 1 elevator to our room. Not convenient to go in and out of our unit to done or shop .

Great location and facilities were clean and the unit was very good condition. We love it.

We, a middle-aged couple, stayed overnight at Chateau Canmore. The front desk staff was helpful, kind, and efficient on check-in and check-out. Our room was on the 5th floor with a beautiful mountain view out the mid-sized window and a fireplace in the corner (we did not turn it on as it was a lovely fall day). Our room was very large and had a desk, a chair, a sofa (I think a sofa bed), a sink, mini fridge, Keurig coffee machine, and a little kitchen counter area. The bathroom was mid-size with a shower in a bathtub, a generous supply of towels, and was sparkling clean. The entire room was a bit outdated but very clean and spacious (lots of room for luggage), with very good lighting. Decor was minimal and neutral and a bit outdated. The bed was very comfortable. Be aware that the train track runs quite close behind the building and, although our stay was very quiet otherwise, several trains of varying length passed by during the night. If you are a light sleeper, ear plugs would be helpful. There was a hot tub and exercise room (we did not use either) but other guests looked like they were enjoying the hot tub very much. We had breakfast downstairs at Chez Francois and discovered a wonderful breakfast/brunch spot with friendly quick service, and best of all delicious food! Overall, we would stay at Chateau Canmore again and definitely eat at Chez Francois whenever we're in Canmore.